Technical Services - Managed Services

Tomorrows Office offers a range of flexible support plans – we can do as much or as little as you require. Our “Managed Services” plan provides comprehensive cover – effectively we become your IT department for both advice and support.

Advice
  • How to achieve maximum productivity from the current systems. Assistance with contingency & disaster planning.
  • Identify improvements (hardware, software and procedural) and the associated costs/benefits
Configuration
  • Setup users, access rights and permissions, group policies, login scripts, email accounts, mailbox rights and delivery options.
Repairs and upgrades
  • Fix problems with PC’s, printers, routers, switches, servers. Install upgrades and new equipment. Transfer data & settings
User support    
  • Take remote control of a PC to diagnose and fix Windows, internet email and application software problems for the user.
Applications
  • Assist 3rd party software providers with installation, update and support of their programs.
Monitoring
  • Systems and event logs are checked regularly: eg. for performance issues, low disc space, backup success, broadband problems.
Asset register
  • We are able to advise when warranties and domain names will expire and when software licenses are due for renewal.
Trouble-shooting           
  • Diagnose and remedy issues with network speed, problems accessing data, Microsoft Exchange, virus infection and connectivity.
Please contact Tomorrows Office for references - we’ll be happy to put you directly in touch with our satisfied customers.

 

If you require further information about any of the services provided by Tomorrow's Office or would like to make an enquiry please click here to contact us.