Technical Services - Managed Services
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Tomorrows Office offers a range of flexible support plans – we can do as much or as little as you require. Our “Managed Services” plan provides comprehensive cover – effectively we become your IT department for both advice and support.
| Advice |
- How to achieve maximum productivity from the current systems. Assistance with contingency & disaster planning.
- Identify improvements (hardware, software and procedural) and the associated costs/benefits
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| Configuration |
- Setup users, access rights and permissions, group policies, login scripts, email accounts, mailbox rights and delivery options.
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| Repairs and upgrades |
- Fix problems with PC’s, printers, routers, switches, servers. Install upgrades and new equipment. Transfer data & settings
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| User support |
- Take remote control of a PC to diagnose and fix Windows, internet email and application software problems for the user.
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| Applications |
- Assist 3rd party software providers with installation, update and support of their programs.
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| Monitoring |
- Systems and event logs are checked regularly: eg. for performance issues, low disc space, backup success, broadband problems.
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| Asset register |
- We are able to advise when warranties and domain names will expire and when software licenses are due for renewal.
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| Trouble-shooting |
- Diagnose and remedy issues with network speed, problems accessing data, Microsoft Exchange, virus infection and connectivity.
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| Please contact Tomorrows Office for references - we’ll be happy to put you directly in touch with our satisfied customers. |
If you require further information about any of the services provided by Tomorrow's Office or would like to make an enquiry please click here to contact us.
